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Password resets and management
What you need to know

On July 2nd we will be launching a new Self Service Password reset service that will make resetting a forgotten password much simpler.  To use this service, you will have to perform a one-time registration to confirm either a mobile number or personal email address that can be used in the event you have forgotten your King’s password. Users of the current service will have to re-register for this new one. Visit this page on July 2nd to register for the new self-service password reset service.

Reset your password

Reset your password  (requires initial one time registration)

Register for online services and self-service password management

As a new student or member of staff, you will have received a King's username and registration password when joining. The registration password allows you to register for online services, which you must do before you can access any of the online services at King's.

Registering will also enable you to reset a forgotten King’s password quickly and easily, at any time, without having to contact the IT Service Desk.

Register for online services and self-service password management

Note: When you click on this link, you will be presented with a pop-up login box. You must enter your username in the format shown below.

Note for users on NHS-managed PCs: If you are unable to log in to the registration service from an NHS-managed PC using Internet Explorer, please use an alternative browser such as Firefox (if available) or register from a non-NHS PC.

Register for self service password reset

Accounts and Passwords (internal)

Keeping King's secure

IT Services works continuously to ensure that the King's network is protected. To help us do this all students are asked to ensure they follow the King’s email and information security policies, which can be found on the IT security webpages.  

Remember! King's IT will NEVER ask you for your username and password in an email.


Contact the IT Servicedesk

Available to help you 24/7, 365 days a year

020 7848 8888

Affiliate Accounts

Affiliate Accounts

If you work closely with, but are not directly employed by King's, you may be eligible for an…