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Password resets and management
What you need to know

Are you a new student at King's?

If you are brand new student joining King's you need to register your account first...then you can reset your password



Reset your password 

Once you have registered your account you can reset your password any time using the following link. 


  • you will be asked to confirm your user ID.
  • Please use your username in the format  k******* and follow the on-screen instructions.  


Choose a complex password:  guidance from the National Cyber Security Centre

  • use three random words to create a strong password with numbers and symbols e.g. 3redhousemonkeys21!
  • Be creative and use words memorable to you but be aware your social media accounts can give away what is important to you like childrens names, pets and football teams
  • Never use your current partner's name; child's name; other family members; pets; place of birth; holiday destinations or sports team 

Having Trouble re-setting your password? 

  • It is possible that you haven’t registered for password re-set.   
  • If you know your password, go to to register your account.  Once registered, you will be able to re-set your password. 
  • See Registering Your Account for more information about registering your account. 
  • If you can’t remember your password, contact the service desk on 020 7848 8888 or


King's will NEVER ask you to disclose your password or

for your username and password in an email. 


Contact the IT Servicedesk

Available to help you 24/7, 365 days a year

020 7848 8888

Affiliate Accounts

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