Skip to main content
KBS_Icon_questionmark link-ico

Password resets and management
What you need to know

Reset your password 

You can reset your password any time using the following link.  

Reset your password    

Note: you will be asked to confirm your user ID. Please use your username in the format  k*******@kcl.ac.uk and follow the on-screen instructions.  

Having Trouble re-setting your password? 

It is possible that you haven’t registered for password re-set.   

If you know your password, go to mfasetup.kcl.ac.uk to register your account.  Once registered, you will be able to re-set your password.  See Registering Your Account for more information about registering your account. 

If you can’t remember your password, contact the service desk on 020 7848 8888 or 88888@kcl.ac.uk  

Keeping King's secure  

To help us keep King’s secure, all staff and students are asked to ensure they follow the King’s email and information security policies, which can be found on the IT security webpages

Remember! King's IT will NEVER ask you for your username and password in an email.   

Contact the IT Servicedesk

Available to help you 24/7, 365 days a year

020 7848 8888

Affiliate Accounts

Affiliate Accounts

If you work closely with, but are not directly employed by King's, you may be eligible for an…