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Help and Support


King's Service Desk

  • Our IT analysts are available 24/7, 365 days per year to help King's students and staff with their IT-related queries.
  • Call 0207 848 8888 or email:

Self Service IT 

Tech support in a teaching space (online and virtual)

  • Need technical support in our virtual or physical teaching spaces? Contact AV here. (internal)

Tech support with video production or AV for events 

  • Need support on video production, hiring additional equipment for your events, event recordings and more? Contact our AV experts here. (internal)

Password Resets and Management

Need an Affiliate Account? 

  • If you work closely with, but are not directly employed by King’s, you may be eligible for an affiliate account, which will give you access to King’s systems and resources. Find out more. 

Help with Microsoft Office 365?

  • Visit our Digital Skills Hub where you can access step-by-step guidance to become a Teams, Outlook, SharePoint superstar - and more. (internal) 

Need help with Printing, Copying or Scanning? 

Need to download software?

  • On The Hub (internal - previously our software centre) provides a range of free software you can download to your King's machine. (note: applies mostly to King's staff)
  • Guidance is available on our Digital Skills Hub.


King's Service Desk: supporting you 24/7, 365 days per year

Having difficulties logging into your e-mail, connecting to Wi-Fi or navigating through a tricky application? Get in touch with the King's IT Service Desk - available 24/7 all year round.

020 7848 8888


IT TechBar

Come and see us for in-person, on-campus IT support between 10am - 4pm, Monday to Friday. Find us in the Maughan, New Hunt’s House and Franklin Wilkins Libraries.

Build your Digital Skills




Learn more about services at King’s

Digital Skills Hub

Digital Skills Hub

Everything you need to know about Microsoft Office 365 and more (internal).