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New to King’s?

Welcome to King's IT

As a new member of King's community - whether you're a student, researcher of a member of staff - you can count on the 24/7 support of a dedicated team of King's IT professionals, also known as King's Service Desk, who will be looking after you during your time with us. 

On this page we've gathered some essentials to get you started, from connecting to Wi-Fi and setting up your account to accessing your discounts and free software. 

We are constantly improving our services to ensure that you have all the latest tools and technology so that you can do great work. We hope that you'll enjoy your time with King's, and if there's anything that IT can do for you - please let us know. 

Getting help

If you prefer to log the problem online, please use the link below. You can submit a new ticket, view self-help articles and track progress on of your submitted enquiries. Please try to be as specific as possible when logging your requests, as it will help resolve your issue sooner.

The TechBar can deal with general IT queries, such as printing, account support Microsoft Office software. You will find TechBars on campus, open Monday to Friday, 9:00-17:00. Check the link below for locations.


Develop new skills with LinkedIn Learning

Every student and staff member at King's can enjoy free access to thousands of online tutorials available via LinkedIn Learning. There you can find a range of courses, from web design and coding to project management and productivity, that will help you stand out from the competition. Bite-size learning materials are easy to digest, and you can also download videos to watch later, offline. To log in, simply use your King's email and password.