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Registering Your Account

Registering Your Account  

All staff and students must register their account.  This ensures that your account can be protected with Multi Factor Authentication (MFA)*, and that you can quickly and easily reset your password anytime, without having to contact the IT Service Desk. 

Once registered, you will not be required to register again. 

To Register 

Go to and follow the steps to register your account 

Guide to registering 

  1. Go to 

  1. Login using your 

  1. Follow the steps to register 

  1. If you wish to use the Microsoft Authenticator App (recommended) you will need to download the app on to your phone. It is important that if you choose this method of authentication that you do not delete this app after the initial set up as this will be required for subsequent authentication requests. 

  1. If you wish to set up text or phone alerts, instead of using the app, select ‘I want to set up a different method’ when presented with the Microsoft Authenticator screen. 

* Further information about MFA and how to register is available on the Digital Skills Hub 

Privacy Notice  

One of the requirements of account registration is to confirm alternate contact details; either a phone number*, personal email address (or both).  These can be used to confirm your identity, for example, in the event you have forgotten your King’s password.  This is similar to the authentication process that you would use for online banking, and other online services such as Amazon.  

Any personal data provided during the registration process is encrypted and secured.  It is used for the purpose of verifying your identity in relation to your King’s account and for no other purpose, by either Microsoft or King’s College London. The system is automated and does not require human interaction from either King’s IT or Microsoft.   

Further information on data usage and privacy within Microsoft can be found on the Privacy at Microsoft pages.  

For further information on data privacy within King’s, please read the following Privacy Notices that can be found on the King's website and intranet

*Please be aware that in the event that you require a password reset, you will need to accept a phone call from the number you provide.  This means if you provide your desk phone number, you will need to be at your desk to reset your password. 

Contact the IT Servicedesk 

Available to help you 24/7, 365 days a year at or 020 7848 8888