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Professor Jill Maben

 Jill Maben PhD, MSc, BA (Hons)

Chair in Nursing Research

Director, National Nursing Research Unit

Florence Nightingale Faculty of Nursing & Midwifery

Telephone: +44 (0)20 7848 3060




Jill undertook nurse training at Addenbrookes hospital, Cambridge, gaining an SRN qualification. She was subsequently awarded a BA in History by University College, London, an MSc in Nursing by King’s College, London and a PhD by the University of Southampton.
Her PhD studied the ideals and values of new nurses and the extent to which they were able to implement these in practice. Following a post doctoral fellowship at the London School of Hygiene and Tropical, Jill joined the National Nursing Research Unit as Senior Research Fellow and Deputy Director in April 2007. She was appointed Director in January 2011 and was awarded her personal chair in September 2011.

Research Interests

NIHR Policy Research Programme National Nursing Research Unit research programme exploring workforce effectiveness using routinely collected data including the development of outcome indicators and measures. £2,200,000 September 2007- September 2012. (Principle Investigator - PI).

Evaluating a major innovation in hospital design: workforce implications and impact on patient and staff experiences of all single room hospital accommodation (before and after study design). Maben Jill (PI) with Griffiths Peter; Robert Glenn; Barlow James; Hendy Jane. ‘Before’ part funded by EPSRC (Engineering and Physical Sciences Research Council) Oct 2009- Sept 2011-Total £293,000. ‘After’ aspect expanded and funded by NIHR SDO £374,000. January 2012- December 2014.

A study of the barriers to early presentation and diagnosis with breast cancer in black African, black Caribbean and white women. (Co-applicants Emma Ream (PI), Dr Elizabeth Davies, Dr Lindsay Forbes, Professor Amanda Jane Ramirez). Cancer Research UK National Awareness and Early Diagnosis Initiative (NAEDI). 30 months. October 2011- March 2014. £171,558.

Impact of Releasing Time to Care. (Co-applicants Dr. Gary Teare and Dr. Ross Baker (PIs), Dr. Anne Sales, Dr. Phil Woods, Dr. Donna Goodridge, Dr. Peter Griffiths, Dr. Marlene Smadu, Kyla Avis, Dr. Sonia Udod, Lynn Digney Davis, Larry LeMoal). Canadian NHSRI. April 2010- April 2013. $3,323,583.

Patient Experience: Evidence Based Development. (Co-applicants Dr Glenn Robert & Dr Jocelyn Cornwell (PIs), Dr Vicki Tsianakas, Dr Sally Brearley, Joanna Goodrich, Catherine Foot, Ros Levenson, Nikki Joule, Dr Richard Waite). Commissioned by the NHS Institute for Innovation and Improvement. June 2010- January 2011. £266,240.

Facilitating the Spread of Productive ward. (Co-applicantsElizabeth Morrow,  Glenn Robert (PIs) and Peter Griffiths). Commissioned by the NHS Institute for Innovation and Improvement. March - June 2010. £34,996.

Literature Review on Performance Concerns in Nursing. (Co-applicants Traynor Michael (PI) and Gould Dinah). National Clinical Assessment Service (NCAS), part of the National Patient Safety Council. 5 months January – May 2010. £50,310.

Interruptions and Distractions to Nurses’ work. Jill Maben (PI) Graduate School studentship awarded to Simon Walne). October 2010 - September 2013. £45,000.

Evaluation of the Productive ward learning and impact. Commissioned by the NHS Institute for Innovation and Improvement. £79,530. Jill Maben Joint PI with Elizabeth Morrow, Simon Jones, Glenn Robert and Peter Griffiths. February-May 2009.

Guys & St Thomas NHS Foundation Trust. The development and evaluation of tools to obtain patient and staff feedback to support and sustain patient-centred care 36 months. Including an evaluation of Experience Based Co-design July 2011- June 2012. £239,809 (Co-applicants Davies E, Richardson A,  Wiseman, J).

Patients' experiences of care and the influence of staff motivation, affect and well-being. Jill Maben (PI); Peccei, R; Richardson A, Robert G, Bate, P, Cornwell, J, Bell D, Conway N, Murrells, T. 2008-2011. Commissioned by the NIHR - SDO. £474,000.

Special interests

Jill's principle research interests lie in the healthcare and nursing workforce – new and extended roles; educational developments; policy; migration; recruitment and retention; staff well being; and the quality of nurses working lives. She is also interested in the effects of these on patient and staff outcomes and, more broadly, in how these affect the patient experience. Jill has a wide range of experience in qualitative research methods including interviews, observation, focus groups, questionnaires and longitudinal studies.

Selected publications

A full list of publications are available here.


Griffiths, P.,  Maben, J., Murrells, T. (in press) Human resource management in English General Practice: the association between organisational factors, nurse staffing levels and quality of clinical care. International Journal of Nursing Studies.

Morrow, E., Robert, G., Maben, J., Griffiths, P. (in press) Implementing large-scale quality improvement – lessons from The Productive Ward: Releasing time to care™ International Journal of Health Care Quality Assurance: early on line: doi:10.1016/j.sapharm.2010.05.002.

Stone, K., Traynor, M., Gould, D., Maben, J. (2011) The management of poor performance in nursing and midwifery: a case for concern. Journal of Nursing management., (19)4, p1-7 DOI 10.1111/j. 1365-2834.2011.01219 (

Goryakin, Y., Maben, J., Griffiths, P.,(2011). Economic Evaluation of Nurse Staffing and Nurse Substitution in Health Care: a Scoping Review. International Journal of Nursing Studies., Vol. 48, Issue 4, p501-512

Maben, J., Al-Thowini, K., West, E., Rafferty A. (2010) Uneven development: Comparing the indigenous health care workforce in Saudi Arabia, Bahrain and Oman. International Journal of Nursing Studies: 47(3):392-6.

Maben, J., Cornwell, J., Sweeney, K. (2010) In praise of compassion in nursing. Guest editorial. Special edition Journal of Research in Nursing 15,1:9-13. DOI: 10.1177/1744987109353689

Maben, J., Griffiths, P. (2008).Nurses in Society: Starting the debate. King’s College, London. National Nursing Research Unit.

Maben, J. (2008). The Art of Caring: Invisible and Subordinated? A response to Juliet Corbin: ‘Is caring a lost art in nursing?’ Invited Editorial. International Journal of Nursing Studies (45) 335-338.

A critical analysis of employee engagement, turnover and retention in the nursing workforce: A case study of an inner London acute trust. Three year post-doctoral funding from The Health Foundation.




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