I need to arrive earlier than 11 September. Can I book an earlier arrival slot?
The earliest arrival slot we can offer is 11 September. Remember, though, you'll need to add an Early Arrival Week to your booking, which will be chargeable, via the portal.
I am arriving late because of visa delays. Will I lose my room?
Don't worry. Your room will be secured as long as you pay the pre-payment and instalments of rent by the deadlines. You can book an arrival slot for later.
I am arriving in the middle of the night. Will I be able to check in then?
Yes. The reception operates 24/7, so there will always be someone to check you in.
What should I do if I need to change my booked arrival slot?
Please log onto the Accommodation Portal and select Change My Arrival Slot.
Are there parking spaces?
There’s no parking at our residences, on move-in days there’ll be a stop-and-drop system. If you require parking, you can find the nearest car park on the NCP website.
Visit the NCP website for more information
Do you offer an airport pickup service?
We don't arrange pickups, but you may find such options from third parties. As London is very well-connected via transportation links, you can easily access the residence via public transportations or cabs.
Can I have packages delivered to the residence before arrival?
As there is no storage for packages, we recommend that you arrange deliveries on or after your move-in day.
Accommodation fee payment dates
Payment of each instalment is required by the start of each term, on or before the dates set out below:
- 1st Term – 25 October
- 2nd Term – 25 January
- 3rd Term – 5 May
- Summer Extension - 24 June
Residence fees for a student whose license agreement commences after the standard term due date, is payable within 14 days of commencement of the agreement. Subsequent instalments are then payable in accordance with the due dates as specified above.
If you're having difficulty meeting fee payment deadlines, visit the student fee payment page for further information.