On the big day, it is important to stick to your arrival slot. While we are working to avoid them, if at any point there is a queue, make sure you keep a safe distance apart.
If you are arriving by car, there will be designated drop off points at each residence. We do not have parking spaces and so our Welcome Ambassadors will direct you where to unload your car. We will provide you with trolleys and as much safely distanced support as necessary.
Note to drivers:
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Welcome Ambassadors will be able to tell you where the nearest parking is, but please don’t try to convince them to let you park at the drop off zones “just for 5 minutes”.
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Welcome Weekends can be notoriously popular with traffic wardens, so please only park in authorised areas.
Our Welcome team will direct you to an area where you can check in. We will be checking one person in at a time in separate areas. We want to make this process as quick as possible so please have your photo ID ready (UK driving licence or passport) ready. We cannot check you in without these. We will provide you with your keys and card and direct you to your room.
Important notes:
We are only allowing one person to help you check-in. This is to minimise the number of people moving around the site and is for your safety. Once they have helped you we ask that they leave site so we can continue checking in our other residents. Never leave personal belongings unattended, whether it is on the pavement, in an unlocked car, or in a lobby. The University does not accept responsibility for lost, damaged, or stolen items.
We will check you in as quick as we can. We only permit one person or one household to use the lift at a time. Please do not hold lifts up as we wish to avoid queues for everyone.
We will supply you with trolleys and as much safely distanced support as possible. We may will be wearing face coverings, but we are still pleased to see you. We would like you to wear a face covering too unless you are medically exempt. We have trolleys available at the residences, but bringing your own foldable trolley is a great idea that will make lifting and moving around so much easier for you.
Cleaning & Maintenance
The Estates & Facilities team worked tirelessly to prepare your room to the appropriate standards prior to your arrival. If, however, something in your room is not working properly or needs cleaning, please call or email the reception team in your residence and they will be able assist.
You have managed to get everything into your room and it is time to say goodbye to family and friends. If you are coming from abroad you may have already done so before even landing in the UK.
Our Resilife team are here to make sure you get the most out of your time in residences. Our social events are taking place online so join our community and get to know your future flatmates. Whether you join us in September or are you arriving later in the term, you can still be part of our community of events.
Every Residence has a dedicated team of live-in Welfare Leads to help look out for you during your stay. They are specially trained to support you and help you adjust to your new home and university life.
Your journey as a King’s student has officially began. Welcome home!