On the big day, it is important to stick to your arrival slot as they are in place to help us minimise queues. If you don’t adhere to it then queues start getting longer and longer… and longer. And everyone suffers with it.
There will be designated drop off points at each residence. They are not parking spaces and our Welcome Ambassadors will help you unload the car in these areas so you can drive off as soon as this is done – it usually takes about 3-5 minutes for us to help you do that depending on how well you have packed.
Note to drivers:
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Welcome Ambassadors will be able to tell you where the nearest parking is, but please don’t try to convince them to let you park at the drop off zones “just for 5 minutes”. It really means in and out in 5 minutes.
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Welcome Weekends can be notoriously popular with traffic wardens, so please only park in authorised areas.
After unloading the car, a Welcome Ambassador will direct you to the luggage holding point where your items will be kept safely while you go to one of the check-in desks to collect your room key. Please have your photo ID ready (UK driving licence or passport) to be checked as we cannot issue your key without it.
Important notes:
Family and friends will be asked to wait with the incoming resident’s belongings rather than following them to the check-in desks.
Never leave personal belongings unattended, whether it is on the sidewalk, in an unlocked car, or in a lobby. The University does not accept responsibility for lost, damaged, or stolen items.
Depending on the number of other residents arriving, it may take less than 15 minutes to check in and collect your room keys. With the number of students checking in with accompanying family and friends and their belongings, this can be cause for queues at the lift lobbies. We suggest using the stairs if you live on a lower floor, even if just for the lighter items you are carrying.
Whilst the Welcome Ambassador will lend you a hand or two, it is really down to you to make sure your belongings make to your room. We have trolleys available at the residences, but bringing your own foldable trolley is a great idea that will make lifting and moving around so much easier for you.
Cleaning & Maintenance
The Estates & Facilities team worked tirelessly to prepare your room to the appropriate standards prior to your arrival. If, however, something in your room is not working properly or needs cleaning, please speak to the reception staff in your residence and they will be able to get it sorted.
You have managed to get everything into your room and it is time to say goodbye to family and friends. If you are coming from abroad you may have already done so before even landing in the UK.
Regardless, once you moved in and you find yourself in your new room alone it can be an emotional time. Take your time to adjust but remember that you are about to meet other students that are experiencing the exact same feelings and if you haven’t already met some of them, you definitely will later on at the Residence Welcome Party. Things will fall into place.
Your journey as a King’s student has officially began. Welcome home! .