In-house wellbeing support – Residence Welfare Leads
King's Residences provide an in-house team of Welfare Leads at every residence. The Welfare Leads are specially trained staff or postgraduate students that live alongside you in your residence and are on hand to support you during your stay in halls.
Your Welfare Leads can be contacted directly via text, phone, email or at regular drop-in sessions, or you can ask your Reception team for guidance in how to reach them. You can choose how to contact them depending on what makes you most comfortable – whether that’s a cup of tea in your kitchen or a meeting over Microsoft Teams.
Your Welfare Leads are there to create a safe space to listen to you, so you can share and process how you are doing in confidence. It is normal to go through difficult periods and face challenges whilst at University, and they are here to provide wellbeing support if that happens to you. They are also trained to support and assist you with accessing more specialised help if you need it, such as mental health services, academic support and more.
Residence Welfare Leads are on-call from 8pm-8am every day of the week, and are also available 24/7 on Saturdays, Sundays and Bank Holidays.