Patient and Public Involvement
We are committed to asking our Service Users for their honest thoughts and feedback about their experiences of using our service to help with our aim to provide them with a warm, friendly, supportive and efficient service.
For information about CBT, Anxiety Disorders and other services please click on the following link Useful Links.
Patient and Public Involvement (PPI)
Patient Experience Data Information Centre (PEDIC) forms
We are always seeking ways to improve our services. We invite all of the people we see both at assessment and during therapy to consider completing a Patient Experience Data Information Centre (PEDIC) form to tell us about their experience. We would also like to hear from people who are carers for someone using our services. PEDIC is the SLAM wide service user evaluation questionnaire that asks people to give feedback about particular areas of using our service. This is available in both paper and electronic form that we can email to people.
Please click here to give feedback following an appointment and if you are one of our service users.
Please click here to give your feedback if you are a carer.
We have come up with our own PEDIC posters and publicity materials that we use to promote this channel and encourage people to give us feedback. We receive monthly feedback from PEDIC, who compile all of the responses we have had each month. We use these monthly results to present at our team meetings. We take on board all comments, both constructive and positive, and think about how we can modify how we provide our service where possible in consultation with our service users.
Recovery is about people with mental health difficulties having the same opportunities in life as everyone else. It is about a personal journey towards a meaningful and satisfying life. It is about hope, control and opportunity. It is about living as well as possible.
The workshops and courses the SLAM Recovery College run aim to provide the tools to make this happen, to help you become an expert in your own recovery or that of someone you care for or work with.
CADAT also provides a number of Workshops as part of the Recovery College. We have co-developed these with specially trained Service Users, some of whom have received CBT at our service. In the past we have run workshops on (i) Understanding OCD; (ii) Overcoming OCD; (iii) Understanding Panic Disorder and (i) Managing your Mood. We are hoping to develop future Workshops around coping with traumatic experiences and Post Traumatic Stress Disorder (PTSD) and Hoarding Disorder (HD).