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As part of the University’s response to coronavirus, all King's Library sites will remain closed until further notice. We still have online resources and services available.

You can continue to access our 24/7  Live chat service for general help and advice.

Our  latest Libraries & Collections update includes FAQs with advice on our most common questions during this period. 

Latest Coronovirus guidance from King's                

General library enquiries

By reporting problems to a member of the  Libraries & Collections staff you give us the opportunity to put things right quickly, and to identify an appropriate solution. Our staff are trained to resolve all queries as quickly as reasonably possible.

We aim to respond to your enquiries and comments in accordance with our  published response times

If you are not satified with the service you have received and would like to make a complaint please follow our  complaints procedure

Library Alerts

Library Alerts

Latest information on disruptions to the services or resources we provide.








Non-Library enquiries

Student Services


Student Support Officers provide you with the practical support and information you need to navigate though your studies and any personal issues that may arise.

IT Service Desk


King's IT specialists are available 24/7/365 to help you get you IT-related queries sorted.

IT Tech Bars

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For in-person IT help you can visit the IT Tech bars in the Maughan, Franklin-Wilkins and New Hunt's House libraries.