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General library enquiries

If you have an enquiry please see our LibAnswers FAQs, created to help you get the answers you need quickly.

If you need to speak with a member of our team, LibAnswers pages also have a Live Chat service available 24/7.


Feedback and complaints

Let us know how we're doing, good or bad. Your feedback helps us improve.

If you are not satisfied with the service you have received and would like to make a complaint please follow our  complaints procedure


Library access

Our campus libraries have now reopened.

The health of students and staff remains our priority. Enhanced online services are in place and it is expected you will be able to meet many of your needs working remotely, through our webpages, e-resources and LibAnswers.

In line with King's Staying safe on Campus guidance, we are providing bookable slots for both study space and for access to our physical collections.

For the latest information please visit our Coronavirus update webpage.




Libraries & Collections


Our LibAnswers pages have searchable FAQs and information on the ways you can contact us, including 24/7 Live Chat.

Student Services


Student Support Officers provide you with the practical support and information you need to navigate though your studies and any personal issues that may arise.

IT Service Desk


King's IT specialists are available 24/7/365 to help you get you IT-related queries sorted.