As part of the University’s response to coronavirus, all King's Library sites will remain closed until further notice. We still have online resources and services available.
You can continue to access our 24/7 Live chat service for general help and advice.
Our latest Libraries & Collections update includes FAQs with advice on our most common questions during this period.
Latest Coronovirus guidance from King's
By reporting problems to a member of the Libraries & Collections staff you give us the opportunity to put things right quickly, and to identify an appropriate solution. Our staff are trained to resolve all queries as quickly as reasonably possible.
We aim to respond to your enquiries and comments in accordance with our published response times
If you are not satified with the service you have received and would like to make a complaint please follow our complaints procedure
Latest information on disruptions to the services or resources we provide.
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No phone service is currently available
Library Staff will be monitoring emails Monday - Friday between 09.30 - 17.30*
*There will be no enquiry service available on the May bank holiday, Monday 25 May. We will respond to any emails as soon as possible on Tuesday 26 May.
Our library buildings are currently closed until further notice - please use the Live Chat or email to contact us.
Library locations and opening hours
Let us know how we're doing, good or bad. Your feedback helps us improve.
Student Support Officers provide you with the practical support and information you need to navigate though your studies and any personal issues that may arise.
King's IT specialists are available 24/7/365 to help you get you IT-related queries sorted.
For in-person IT help you can visit the IT Tech bars in the Maughan, Franklin-Wilkins and New Hunt's House libraries.